Mobile Messaging Terms and Privacy Policy

Effective Date: Date: October 7, 2026

This Mobile Messaging Terms and Privacy Policy outlines how Infiniti of Van Nuys ("we," "us," or "our") collects, uses, and protects your information when you opt-in to receive SMS and MMS text messages from us

1. SMS Consent and Opt-In

By providing your mobile phone number and opting in through our website, web forms, or in-person agreements, you give explicit consent to receive automated promotional, informational, and support text messages from Infiniti of Van Nuys.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

2. Opt-Out and Unsubscribe (STOP)

Your participation in our mobile messaging program is completely voluntary. You may opt out of receiving text messages at any time.

3. Customer Support (HELP)

If you are experiencing issues with the messaging program or need assistance, reply HELP to any of our text messages, or contact our support team directly at:

Email: info@massautogroup.com
Phone: 818-561-7790

4. Message Frequency and Cost

Message Frequency: Message frequency will vary depending on your interactions with our services, campaigns, and support tickets.

Rates: Standard message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, please contact your wireless provider.

5. Privacy and Data Sharing (Strictly Enforced)

We take your privacy seriously and maintain strict safeguards to protect your personal information.

Mobile Information Non-Sharing Policy:

Mobile information, including phone numbers and SMS consent records, will never be sold, shared, or rented to third parties or affiliates for marketing or promotional purposes.
All SMS opt-in data and consent is isolated and solely used for direct communication between you and Infiniti of Van Nuys.
Text messaging originator opt-in data and consent will not be shared with any third parties, provided that the foregoing does not apply to sharing with our internal platform providers and aggregators (such as our telecommunications infrastructure partners) who strictly operate to deliver our messages on our behalf

6. Supported Carrier

Our mobile messaging program is supported by all major United States telecommunication carriers (including AT&T, T-Mobile, Verizon Wireless, etc.). Carriers are not liable for delayed or undelivered messages.